Imprint
Responsibility:
Henrik Borgwardt, Arne Stahl
Contact:
COPRO Technology GmbH
Rebenring 33
38106 Braunschweig
Germany
+49 151 28930961
Register entry:
HRB 206183
Tax ID:
DE309247998
General Terms and Conditions of COPRO Technology GmbH, Rebenring 33, 38106 Braunschweig
1. Applicability, Contract Language
1.1 The following general Terms and Conditions apply to all contracts concluded between you and us, COPRO Technology GmbH, Rebenring 33, 38106 Braunschweig, HRB-Number 206183 (Local court of Braunschweig), represented by the managing directors Mr. Henrik Borgwardt and Mr. Arne Stahl, www.lilienthal.bike/impressum, via this online shop.
1.2 The exclusive language available for the conclusion of the contract shall be German. Translations of these GTC to other languages are for information only. In the event of contradictions between the German text and translations, the German text shall prevail.
2. Applicable Law, Mandatory Consumer Protection Regulations
2.1 The law of the Federal Republic of Germany shall apply excluding the United Nations Convention on Contracts for International Sage of Goods (CISG), if
a) your abode is in Germany, or
b) your abode is situated in a state not being member of the European Union.
In the event that your abode is in a member state of the European Union, German law applies provided this stipulation is not in conflict with mandatory rules of the state in which your abode is situated. Such rules remain unaffected.
3. Conclusion of the contract
3.1 The presentation of the products and services in our online shop does not constitute a legally binding offer, but merely an invitation to place orders (invitation ad offerendum).
3.2 By clicking “Place an Order” in the last step of the order process, you submit a binding offer for purchase of the goods displayed in the order overview and/or for booking of the services listed in the order overview. Immediately after submitting the order, you will receive an order confirmation, which however dies not yet constitute the acceptance of your contract offer. A contract comes into existence between you and us as soon as we accept your order and/or booking by means of a separate email or dispatch the goods. Please regularly check the spam folder of your mailbox.
3.3 In our online shop, you can select products for purchase and/or services for booking by placing them in the shopping cart via a click on the respective button. To finish the order, go to the shopping cart, from where you will be guided through the remaining part of the order process. Following the product selection in the shopping cart and the specifications of all required order and address data in the subsequent step, you can click “Next” to access a page that summarises the most important product details including the costs that will be incurred. Until this stage, you can correct your input or decide not to enter the contract. Only by subsequently clicking the “Order with obligation to pay” to button, you place a binding order in the meaning of subsection 3.2.
4. Information on Adjustments
To place an order, start by placing the desired goods and/or services in the shopping cart. There you may modify at any time the desired quantity or delete goods and services completely. If you have placed goods and services in the shopping cart, by clicking on the buttons “Next” you will get first to a website where you may enter your data and then you may choose the shipping and payment method. You can review your input on the overview page that will open up. To correct input errors (e.g. with respect to the payment method, data or quantity), click “Edit” next to the respective field. To cancel the order process, you can simply close your browser window. By clicking the confirmation button “Order with obligation to pay”, your declaration becomes binding in the meaning of Section 3.2 of these GTC.
5. Storage of the contract
You will receive the contractual provisions together with information on the goods ordered and/or services books including these GTC and the information on the right of withdrawal by email upon acceptance of the contract offer or together with the notification thereof. We do not store the contractual provisions for you.
6. Payment Conditions
The purchase price is due immediately after placing the order. The payment of the goods can be made via credit card (we use the transmission method “SSL”) to encrypt your personal data), via bank transfer or via our payment provider. Our bank details are:
Braunschweigische Landessparkasse
IBAN: DE82 2505 0000 0201 2778 86
BIC: NOLADE2HXXX
7. Retention of Title
The goods shall remain our property until full payment. If you fall behind with your payment more than 10 days after due date, we reserve the right to withdraw from the contract and to reclaim the goods.
8. Delivery Conditions
8.1 Delivery times stated by us are determined by the time of our order confirmation. If no delivery time or no other delivery time is indicated for the respective goods, it will be 10 to 15 working days. We deliver the goods according to the agreements made with you. Any shipping costs incurred are listed in the product description and are shown separately on the invoice.
8.2 If the goods you have ordered are not available, we reserve the right not to provide the service, whereby we will inform you of this immediately before the contract is concluded.
9. Right of Withdrawal
As a consumer you have in accordance with the rules described in the attachment below a right of withdrawal. A consumer means every natural person who enters into a legal transaction for purposes that predominantly are outside his trade, business or profession.
10. Warranty in case of purchasing goods
10.1 If the delivered goods purchased in our inline shop are defective, you are entitled, within the scope of legal provisions, to request rectification, to withdraw from the contract or to reduce the purchase price.
10.2 The limitation period of warranty claims for the delivered goods is two years of receipt of the goods. Any claims due to defects maliciously concealed by us will expire after the normal limitation period.
10.3 Moreover, you shall also have rights for defects within the scope of guaranteed properties and/or durability, provided that we expressly guaranteed such in the individual case with respect to the item sold.
11. Limitation of Liability
11.1 Unless otherwise stated in these GTC including the following provisions, we shall be liable for any breach of contractual and non-contractual obligations in accordance with the statutory provisions.
11.2 We shall be liable for damages - regardless of the legal grounds - within the scope of liability for intent and gross negligence. In the case of simple negligence, we shall be liable subject to a milder liability standard in accordance with statutory provisions (e.g. for care in our own affairs) only
a) for damages resulting from injury to life, body or health;
b) for damages resulting from the not insignificant breach of a material contractual obligation (obligation whose fulfillment is essential for the proper execution of the contract and on whose compliance you regularly rely and may rely); in this case, however, our liability is limited to compensation for the foreseeable, typically occurring damage.
11.3 The limitations of liability resulting from Section 11.2. shall also apply to breaches of duty by or in favour of persons whose fault we are responsible for according to statutory provisions. They shall not apply in the event of fraudulent intent on the part of the customer or if a guarantee is assumed.
11.4 The above limitations of liability shall not apply in the event of injury to life, body or health. Liability under the Product Liability Act remains unaffected.
11.5 According to the current state of technology, data communication via the Internet cannot be guaranteed to be error-free and/or available at all times. We are not liable for the constant and uninterrupted availability of our online trading system.
12. Final Provisions
12.1 The terms and conditions stipulated herein are complete and final. Amendments and changes of these GTC shall be made in writing in avoidance of any doubt or dispute between the parties regarding the content of the agreement.
12.2 If, on conclusion of this contract, you had your place of residence or habitual place of abode in Germany and you relocated it to a location outside Germany at the time of commencement of proceedings by us or if your place of residence or habitual place of abode is unknown at this time, the jurisdiction for all disputes shall be the seat of our company in Braunschweig.
12.3 We would like to point out that, besides the legal recourse, there also exists the possibility of an extrajudicial resolution pursuant to regulation (EU) no. 524/2013. For details, please see regulation no. 524/2013 and website https://ec.europa.eu/consumers/odr
Our e-mail address is: info@copro-technology.com
We inform you according to § 36 German VSBG that we are not under obligation to take part in an extrajudicial resolution proceeding pursuant to the VSBG.
12.4 Should individual provisions of this contract be invalid, this shall not affect the validity of this contract as a whole.
Annex
INFORMATION IN THE RIGHT OF WITHDRAWAL
Right of Withdrawal
You have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right of withdrawal, you must inform us, COPRO Technology GmbH, Rebenring 33, 38106 Braunschweig, info@copro-technology.com, of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to sent your communication concerning your exercise of the right of withdrawal before the withdrawal period.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception) of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may refuse to refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.
You must return or send back the goods to us immediately and in any case within 14 days at the latest from the day on which you inform us of the cancellation of this contract. This period shall be deemed to have been observed if you send the goods before the expiry of the 14-day period. You shall bear the direct costs of returning the goods.
Additional Notes
In case you return the goods to us, we ask you to use the original packaging, if still available.
Privacy Statement
Information on the collection of personal data
In the following we inform about the collection of personal data when using our website. Personal data are all data that can be related to you personally, e.g. name, address, e-mail addresses, user behavior.
The responsible company according to Art. 4 para. 7 EU Data Protection Basic Regulation (DS-GVO) is:
COPRO Technology GmbH
Rebenring 33
38106 Braunschweig
Email: info@lilienthal.bike
If we use contracted service providers for individual functions of our offer or wish to use your data for advertising purposes, we will inform you in detail about the respective processes below. We will also state the specified criteria for the storage period.
Your rights
You have the following rights against us with regard to the personal data concerning you:
-Right to information,
-Right of correction or deletion,
-Right to restrict processing,
-Right to object to the processing,
-right to data transferability.
You also have the right to complain to a data protection supervisory authority about the processing of your personal data by us.
Collection of personal data when visiting our website
If you use the website for informational purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser sends to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website and to ensure its stability and security (legal basis is Art. 6 para. 1 S. 1 lit. f DS-GVO):
-IP address
-date and time of the request
-time zone difference to Greenwich Mean Time (GMT)
-content of the request (concrete page)
-Access Status/HTTP Status Code
-Amount of data transferred in each case
-Website from which the request comes
-browser
-operating system and its interface
-language and version of the browser software.
In addition to the data mentioned above, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive in accordance with the browser you are using and through which certain information is transmitted to the site that sets the cookie (in this case, by us). Cookies cannot execute programs or transfer viruses to your computer. They are used to make the Internet offer as a whole more user-friendly and effective.
Use of cookies:
a) This website uses the following types of cookies, the scope and function of which are explained below:
-Transient Cookies (in addition b)
-Persistent cookies (in addition c).
b) Transient cookies are automatically deleted when you close the browser. This includes in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the shared session. This enables your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
c) Persistent cookies are automatically deleted after a preset period of time, which may vary depending on the cookie. You can delete the cookies in the security settings of your browser at any time.
d) You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. Please note that you may not be able to use all the features of this website.
e) We use cookies to identify you for subsequent visits if you have an account with us. Otherwise you would have to log in again for each visit.
f) The used Flash-Cookies are not registered by your browser, but by your Flash-Plug-in. We also use HTML5 storage objects, which are stored on your end device. These objects store the required data regardless of the browser you use and do not have an automatic expiration date. If you do not want Flash cookies to be processed, you must install an appropriate add-on, e.g. "Better Privacy" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/betterprivacy/) or the Adobe Flash Killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by setting your browser to private mode. We also recommend that you regularly delete your cookies and browser history manually.
Communication with us:
When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, your name and telephone number if applicable) will be stored by us in order to answer your questions. We also save your IP address and the date and time of your inquiry. We process the data transmitted via the contact form exclusively for the purpose of being able to answer your inquiry or request.
You can decide for yourself what information you send us via the contact form. The legal basis for the processing of your data is your consent according to Art. 6 para. 1 S. 1 lit. a) DSGVO.
After the matter has been processed by us, the data will first be stored in case of any queries. Deletion of the data can be requested at any time, otherwise the data will be deleted after the matter has been completely settled; legal storage obligations remain unaffected in each case.
Use of our webshop:
If you would like to order in our webshop, it is necessary for the conclusion of the contract that you provide your personal data, which we need to process your order. Mandatory data necessary for the processing of the contracts are marked separately, further data are voluntary. We process the data provided by you to process your order. For this purpose we can pass on your payment data to our house bank. Legal basis for this is art. 6 para. 1 S. 1 lit. b DS-GVO.
If necessary, we will also process your data on the basis of Art. 6 para. 1 S. 1 lit. f) DSGVO in order to protect the legitimate interests of ourselves or third parties. This applies in particular with regard to carrying out creditworthiness checks in order to avoid the risk of non-payment.
We are obliged by commercial and tax law to store your address, payment and order data for a period of ten years. However, after two years we will restrict processing, i.e. your data will only be used to comply with legal obligations.
To prevent unauthorized access to your personal data by third parties, especially financial data, the ordering process is encrypted using TLS technology.
Administration, financial accounting, office organization, contact management
We process data within the framework of administrative tasks as well as the organization of our operations, financial accounting and compliance with legal obligations, such as archiving. In doing so, we process the same data that we process within the scope of providing our contractual services. The basis for processing is article 6 para. 1 S. 1 lit. c. DSGVO, Art. 6 para. 1 S. 1 lit. f. DSGVO. Customers, interested parties, business partners and website visitors are affected by the processing. The purpose of and our interest in processing lies in the administration, financial accounting, office organization, archiving of data, i.e. tasks that serve to maintain our business activities, perform our tasks and provide our services. The deletion of the data with regard to contractual services and contractual communication corresponds to the data mentioned in these processing activities.
We disclose or transfer data to the tax authorities, consultants, such as tax advisors or auditors, and other fee earners and payment service providers.
Furthermore, we store information on suppliers, event organizers and other business partners based on our business interests, e.g. for the purpose of contacting them at a later date. We store these mostly company-related data permanently.
Use of Google Analytics
This website uses Google Analytics, a web analysis service of Google Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, in the event that IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in other signatory states to the Agreement on the European Economic Area before this happens. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
The IP address transmitted by your browser within the framework of Google Analytics is not merged with other data from Google.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de.
This website uses Google Analytics with the extension "_anonymizeIp()". This enables IP addresses to be further processed in a shortened form, thus excluding the possibility of personal references. If the data collected about you contains a personal reference, this is immediately excluded and the personal data is immediately deleted.
We use Google Analytics to analyze the use of our website and to improve it regularly. We can use the statistics obtained to improve our offer and make it more interesting for you as a user. For the exceptional cases in which personal data is transferred to the USA, Google has subjected itself to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework. The legal basis for the use of Google Analytics is Art. 6 para. 1 S. 1 lit. f DS-GVO.
Third party information: Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001. user conditions: http://www.google.com/analytics/terms/de.html, overview of data protection: http://www.google.com/intl/de/analytics/learn/privacy.html, and the data protection declaration: http://www.google.de/intl/de/policies/privacy.
Use of social media plug-ins
We currently use a social media plug-in from Facebook.
We have no influence on the collected data and data processing procedures, nor are we aware of the full scope of data collection, the purposes of processing, the storage periods. We also have no information about the deletion of the collected data by the plug-in provider.
The plug-in provider stores the data collected about you as user profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (also for users who are not logged in) for the purpose of presenting need-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact the respective plug-in provider to exercise this right. Through the plug-ins, we offer you the opportunity to interact with the social networks and other users, so that we can improve our offer and make it more interesting for you as a user. The legal basis for the use of the plug-ins is Art. 6 para. 1 S. 1 lit. f DS-GVO.
The data is passed on regardless of whether you have an account with the plug-in provider and are logged in there. If the person concerned is logged in to Facebook at the same time, Facebook recognizes which specific subpage of our website the person concerned is visiting each time the person concerned calls up our website and for the entire duration of their stay on our website. This information is collected by the Facebook component and assigned by Facebook to the respective Facebook account of the person concerned. If the person concerned clicks on one of the Facebook buttons integrated on our website or if the person concerned makes a comment, Facebook assigns this information to the personal Facebook user account of the person concerned and stores this personal data.
We recommend that you log out regularly after using a social network, but especially before activating the button, as this will allow you to avoid being assigned to your profile with the plug-in provider.
Further information on the purpose and scope of data collection and processing by the plug-in provider can be found in the data protection declarations of these providers, which are provided below. There you will also find further information about your rights and settings options to protect your privacy.
Address of the plug-in provider and URL with their privacy policy:
Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA; http://www.facebook.com/policy.php; weitere Informationen zur Datenerhebung: http://www.facebook.com/help/186325668085084, http://www.facebook.com/about/privacy/your-info-on-other#applications sowie http://www.facebook.com/about/privacy/your-info#everyoneinfo. Facebook hat sich dem EU-US-Privacy-Shield unterworfen, https://www.privacyshield.gov/EU-US-Framework.
Use of 1&1 WebAnalytics
This website uses 1&1 Web Analytics, a web analysis service provided by 1&1 Internet SE ("1&1"). 1&1 uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is generally transferred to a 1&1 server and stored there. 1&1 will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage.
The IP address transmitted by your browser to 1&1 will not be merged with any other data held by 1&1.
You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.
We use 1&1 to analyse and regularly improve the use of our website. We can use the statistics obtained to improve our services and make them more interesting for you as a user.
Contact us
E-Mail us: info@lilienthal.bike
Give us a call: +49 151 28930961
We are located: Rebenring 33, 38106 Braunschweig, Germany
